Website Terms and Conditions for A Vendor (Supplier) in respect of  Events Perfectly Planned Limited

 

About Us 

  1. Company information. We, EVENTS PERFECTLY PLANNED LTD (with company number 15842937), is a registered company in England and Wales. Our Registered and principal place of business is 7 Bell Yard, London, England, WC2A 2JR. Our VAT is [VAT NUMBER]. We own and maintain the https://perfectlyplannedevents.uk/ (the ‘Platform’/Website/Domain’). Contacting us. If you have any questions or a new inquiry, please contact us via our email address: hello@perfectlyplannedevents.uk.
  • Vendor Supplier Terms and Conditions
  • These Terms and Conditions (“Terms”) apply to all Vendor Suppliers (“Supplier”, “you”, or “your”) who offer goods or services through our platform. By registering as a Vendor Supplier, you agree to comply with these Terms.
  • 1. Warranties and Representations
  • 1.1. You warrant that you have the legal right, authority, and ability to perform the services or deliver the goods as described in any listings, contracts, or communications made through our platform.
  • 1.2. You represent and warrant that all information provided in relation to your services, qualifications, certifications, and licenses is accurate and up to date.
  • 1.3. You agree that you will only offer services or products that you are capable of delivering and that meet any relevant legal, safety, and regulatory requirements.
  • 1.4. You further warrant that you will perform all services with reasonable care and skill, in line with industry standards.
  1. Platform Fees
  • 2.1. You agree to pay a platform service charge of 5% on all payments made through the platform. This charge is deducted from the total amount paid by the customer for your services or products.
  • 2.2. The platform service charge will be automatically deducted before any payment is released to you. You will receive a detailed breakdown of the fees charged.
  • 2.3. You acknowledge that failure to comply with payment of the platform fee may result in suspension or termination of your account.
  1. Booking and Payment Terms
  • 3.1. All bookings for your services will be facilitated through our platform, and payments for such services will be processed by us on your behalf.
  • 3.2. You agree to promptly confirm or reject any booking requests within the time specified on the platform. Failure to respond may result in automatic rejection of the booking.
  • 3.3. You will be required to provide a clear refund policy for customers. Any refunds must be handled in accordance with your policy and applicable consumer protection laws.
  1. Cancellation and Refund Policy
  • 4.1. In the event that you are unable to fulfill a booking, you must notify both the customer and the platform as soon as possible.
  • 4.2. If you cancel a confirmed booking, you may be liable for penalties or charges as outlined in our Vendor Cancellation Policy, and the customer may be entitled to a refund less a 5% administration fee.
  • 4.3. Any disputes regarding cancellations or refunds should be reported immediately to the platform for mediation.
  1. Compliance with Laws
  • 5.1. You are responsible for ensuring that your services comply with all relevant laws and regulations, including but not limited to consumer protection laws, health and safety regulations, and data protection laws.
  • 5.2. You agree to indemnify us against any claims, damages, or liabilities that arise as a result of your breach of these laws or these Terms.
  1. Indemnity
  • 6.1. You agree to indemnify and hold us harmless from any claims, losses, or damages arising out of or in connection with:
  • Any breach of these Terms by you.
  • Any claim by a third party arising from your services or goods.
  • Any failure to comply with laws, regulations, or licensing requirements.
  1. Termination
  • 7.1. We reserve the right to terminate or suspend your access to the platform if you are found to be in breach of these Terms, fail to meet your obligations, or engage in any activities that harm the platform’s reputation.
  • 7.2. Upon termination, you will be responsible for fulfilling any outstanding bookings unless otherwise agreed.
  1. Dispute Resolution
  • 8.1. In the event of any disputes arising between you and a customer, you agree to first attempt to resolve the issue directly with the customer. If the dispute cannot be resolved, you may escalate the matter to the platform for mediation.
  • 8.2. We may, at our discretion, mediate disputes but are not obligated to resolve them.
  1. Limitation of Liability
  • 9.1. We shall not be liable for any indirect or consequential losses, loss of business, or loss of reputation arising out of your use of the platform.
  • 9.2. Our total liability to you shall not exceed the total fees you have paid to the platform in the 12 months preceding the claim.
  1. Governing Law and Jurisdiction
  • 10.1. These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.